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From Phishing to Total Protection

Learn how SiberMate transformed the cybersecurity culture at MSBU Konsultan in less than three months.

Cybersecurity Culture Transformation

Human Risk Score

Phishing Risk Score

%

Average Training Score

%

Breach Risk Score

Background

MSBU Konsultan is an IT Staffing and Recruitment specialist company founded in 2019, serving small and medium-sized businesses with over 150 employees. As a personal data controller, MSBU Konsultan has data security responsibilities in accordance with applicable regulations, including compliance with the Personal Data Protection Law (PDP Law). Although MSBU Konsultan already has a privacy and data security policy, previous cyber training was conducted on an ad-hoc basis without measurable evaluation, which led to a phishing attack in 2024 and triggered the need for comprehensive cybersecurity improvements going forward.

The Challenge

Before using SiberMate, MSBU Konsultan faced several challenges:

  • Manual training without measurable evaluation.
  • No tools to measure employee cyber risk.
  • No centralized policy management center, which made it difficult to implement consistent security policies across the organization.
  • Employees were spread across client offices and remote locations, making it difficult to coordinate security awareness training.
  • Compliance with the Personal Data Protection Act as a controller of personal data.
  • The 2024 phishing attack that highlighted weak cyber awareness.

The Solution

MSBU Konsultan chose SiberMate as an integrated, automated cybersecurity solution that can be accessed by all employees, including those who work remotely. Its main features include:

  • Automated cybersecurity awareness training with e-learning features that can be accessed from anywhere.
  • Regular phishing simulations to test employee awareness.
  • A real-time cybersecurity risk dashboard to monitor developments and provide better visibility to management.
  • Breach Monitoring that monitors potential leaks of sensitive data, ensuring that no employee or company information is leaked and circulated for use by cybercriminals.
  • A policy management solution that allows MSBU Konsultan to centrally manage and implement cybersecurity policies, ensuring better compliance with applicable regulations and increasing employee awareness of the importance of policy compliance.

The Impact

In less than 3 months after implementing SiberMate, MSBU Konsultan recorded very significant results:

  • The overall cyber risk decreased from 900 to ~200, a drop of around 77% or equivalent to 700 risk points.

    Screenshot 2024-09-08 at 17.13.53

  • The risk of phishing decreased dramatically from 350 to 20, equivalent to a 94% decrease or 330 risk points.

    Screenshot 2024-09-08 at 17.10.47

  • The average score for employee cyber awareness training reached 92%, far exceeding the minimum target of 80%.

    Screenshot 2024-09-08 at 17.11.22
  • The risk of data leaks remains consistently at 0%, thanks to real-time monitoring from SiberMate's Breach Monitoring feature, which continuously ensures that no sensitive data is leaked.
    Screenshot 2024-09-08 at 17.25.52

  • Compliance with policies has improved thanks to centralized policy management, ensuring that all employees follow the latest and most relevant cybersecurity procedures.

Conclusion

The Value of SiberMate

The implementation of SiberMate in less than 3 months has significantly reduced employee cyber risks at MSBU Konsultan, particularly in preventing phishing and data leaks. This solution provides MSBU Konsultan with the ability to comply with the PDP Law, strengthen employee cyber awareness, and effectively reduce the risk of future attacks.

Industry

Outsourcing

  • HRM Maturity Assessment
  • e-Learning (SMLearn)
  • Phishing Simulation (SMPhish)
  • Breach Monitoring (SMBreach)
  • Policy Management (SMPolicy)
  • Awareness Campaign
  • Webinar & Workshop
  • Dashboard & Reporting (SMReport)
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