Human Risk Management Institute

Dark Web and Data Security Risks: Why Companies Must Stay Vigilant?

Written by Nur Rachmi Latifa | 10 Jan 2025

More and more corporate data is being stored and exchanged over the internet. However, cyberspace has its own dark side, the Dark Web, which is often used by bad actors to transact stolen data and conduct illegal activities. The Dark Web is a place for cyber criminals to sell personal data, corporate secrets and other sensitive information, which can put companies and their customers at risk. Therefore, companies need to understand the Dark Web and take appropriate measures to protect their data.

What is the Dark Web?

The Dark Web is the part of the internet that cannot be accessed through regular search engines like Google or Bing. The Dark Web is a hidden part of the Deep Web, which also includes non-indexable data such as medical records, library archives and government databases. However, the Dark Web is only accessible through specialized devices such as Tor (The Onion Router) and serves as a venue for often illegal activities, including drug trafficking, weapons, and stolen data. 

In the Dark Web, information is kept private with encryption techniques and anonymity, making it difficult for authorities to trace. For companies, this means that leaked or stolen data can be easily traded on the Dark Web, potentially threatening a company's privacy and security.

How Can Company Data End Up on the Dark Web?

Corporate data can end up on the Dark Web through various means, both intentional and unintentional. One of the main methods is cyberattacks such as phishing, where an unwary employee can provide critical information or logins to internal company systems. Malware and ransomware are also commonly used to steal data directly from company devices or encrypt data and demand a ransom. 

Phishing, for example, is a technique where perpetrators pose as trusted entities and trick employees into opening infected links or attachments. Once this malware is installed, it can collect important information and send it back to the cybercriminals. Once obtained, the data is then traded on the Dark Web, where various parties may be interested in owning it, including business competitors or those looking to damage a company's reputation.

Types of Data Commonly Sold on the Dark Web

The Dark Web is an open marketplace for various types of corporate data. Here are some of the types of data that are commonly and often sold on the Dark Web:

  • Employee Data: Personal information of employees, such as identification numbers, addresses, and company login credentials, can be highly valuable. If cyber criminals gain access to company systems through employee logins, they can steal even more data.
  • Customer Data: Customer information, such as phone numbers, addresses, and financial details, can be exploited by attackers for fraud or identity theft.
  • Confidential Company Information: This includes new projects, business strategies, or contract details that hold value for competitors. Leaks of such information can negatively impact a company's competitive advantage.

The risks of this traded data are high, as access to confidential information can be used to harm the company financially or reputationally.

The Potential Impact of Leaking Company Data to the Dark Web

If company data is leaked to the Dark Web, the repercussions can be far-reaching and dangerous:

  • Reputation Impact: Data leaks can reduce customer trust in the company, leading to loss of customers and long-term financial losses.
  • Financial Loss: Recovery after a data breach is costly, from system repairs, security services, to compensation for affected customers.
  • Legal Risks: Various regulations such as the UU PDP (Personal Data Protection Law) require companies to keep customer data safe. Failure to protect data can result in heavy fines.
  • Trust Threat: Data leaks can make customers hesitant to use the company's services. In some cases, companies may even lose major partnerships or contracts.

Each of these impacts has the potential to cripple company operations and stability. Therefore, it is important for companies to prevent their data from falling into the wrong hands.

Preventive Measures to Reduce Dark Web Risks

To protect against Dark Web threats, companies can take several preventive measures:

  • Employee Education: Ensure employees understand basic cyber security practices, such as recognizing phishing emails and the importance of maintaining strong passwords.
  • Two-Factor Authentication: Implement two-factor authentication (2FA) to add an extra layer of security when employees access critical data.
  • Dark Web Monitoring: Some cyber security companies offer Dark Web monitoring services to detect potential data leaks. This enables companies to respond quickly if their data is found on the Dark Web.
  • Data Security Policies: Companies should establish strict data security policies, including rules on who can access specific data and how data should be securely stored.

These measures can help companies reduce the likelihood of their data appearing on the Dark Web and mitigate the risks of cyber attacks.

Why Is It Crucial for Companies to Stay Vigilant?

In the ever-evolving digital world, security threats are constantly increasing, and new methods to steal data are emerging. Protecting data is not only about safeguarding a company financially but also about maintaining its reputation and customer trust. With the right investment in data security and Dark Web monitoring, companies can avoid the negative impacts of data breaches.

Many cyber security firms now offer Dark Web monitoring services and early detection tools, which can be valuable investments for companies looking to protect their data. Ignoring data security is tantamount to giving cyber criminals the opportunity to exploit vulnerabilities and access critical information.

Conclusion

Addressing Dark Web threats requires a proactive approach. The Dark Web poses a real threat to corporate data security, and the risks associated with data breaches are severe. Therefore, it is crucial for companies to implement robust security measures, engage employees in cyber security training, and monitor Dark Web activity.

Awareness of these threats, combined with appropriate preventive actions, can help reduce the risk of data breaches and ensure that companies remain protected in an increasingly vulnerable digital era.