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Mitigating Cyber Risk Through Employee Behavior Transformation

Rucika, Indonesia's leading piping system manufacturer, recognized that technology alone cannot fully protect corporate assets; employee awareness is the ultimate key.

DBC

Human Risk Score

Phishing Risk Score

Breach Risk Score

Background

PT Wahana Nusantara Rucika (Rucika), Indonesia's leading piping system manufacturer, recognized that technology alone cannot fully protect corporate assets; employee awareness is the ultimate key. By implementing the SiberMate platform throughout 2025, Rucika successfully transformed its security posture, significantly reducing its Human Risk Score from a critical high of 900 to a much safer level of 223.

The Challenge

Human Factor Vulnerabilities

At the beginning of 2025, Rucika faced significant cybersecurity challenges centered on human risk. The organization’s initial metrics indicated high vulnerability:

  • Overall Risk Score: Stood at the maximum of 900, indicating a very high susceptibility to cyber threats.
  • Phishing & Breaches: Initial risk scores for both phishing simulations and data breaches were at the highest level of 350.
  • Education Gap: There was a lack of measurable training programs to mitigate human-centric cyber risks.

The Solution

A Comprehensive Strategy using The SiberMate platform

Rucika deployed a comprehensive strategy using the SiberMate platform, focusing on three core pillars:

  • Continuous Phishing Simulations: Distributed 1,313 simulated phishing emails to test and train employees on identifying real-world threats.
  • Dark Web & Breach Monitoring: Actively monitored for compromised employee credentials to mitigate the impact of external data breaches.
  • Information Security Training: Enrolled staff in 13 specialized security courses to build a foundation of cybersecurity knowledge.

The Impact

Exceptional Improvements in The Security Culture

After one year of utilizing the platform, Rucika achieved exceptional improvements in its security culture:

1. 75% Reduction in Overall Risk:

  • The Human Risk Score plummeted from 900 to 223.

2. Strengthened Phishing Resilience:

  • The Phishing Risk Score dropped drastically from 350 to 15.
  • The overall compromise rate was held to just 1.2%, significantly lower than industry averages.

3. Mitigated Data Breach Exposure:

  • The Breaches Risk Score was successfully reduced from 350 to 8.

4. Enhanced Employee Competency:

  • Users achieved an average training score of 77.5%.
  • The organization maintained 250 active users consistently engaged in the security program.

Conclusion

The Value of SiberMate

The success of PT Wahana Nusantara Rucika demonstrates that a data-driven approach combined with continuous education via SiberMate is effective in turning employees from a security "weak link" into the organization's first line of defense. With a risk score that is now stabilized at a low level, Rucika is better prepared to navigate the dynamic cyber threat landscape of the future.

Industry

Manufacturing

  • e-Learning (SMLearn)
  • Phishing Simulation (SMPhish)
  • Breach Monitoring (SMBreach)
  • Policy Management (SMPolicy)
  • Dashboard & Reporting (SMReport)
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